Account Manager

SMI Invests in Your Success
We don’t fill job openings, we build careers:

Insurance is always in demand. We back it up with outstanding service.

  • In good times and bad. Individuals and businesses need insurance whether the economy is rolling or not.
  • Your reputation is backed by the best. SMI Account Managers provide exceptional service to policies backed by top insurance companies in the industry.
  • Client retention is essential for Account Manager’s success. Our account management team provides industry-leading service to help clients navigate their coverage, renewals and claims process, ensuring those satisfied clients stay with us.

Unlimited upside

  • At SMI, professional and personal development is an ongoing commitment for the entire
    team. We strive to improve ourselves every day, every week, and every year.

You; You+Team; You+Team+Tech – Work independently but not alone:

  • When you’ve got it, go get it.
  • But, when a challenge pops up, you have a team to work through it together.
  • You have immediate access to decades of best practices supported by top-tier technology

Proven systems and support:

  • Policy / Product Knowledge – we’ve seen it all (most of it, anyway) and will help you learn insurance products so you can effectively respond to insureds, solve problems and settle concerns.
  • Collaborative Team culture – you are a member of the team as well as a leader of the team. All voices heard to continually improve processes, personal skills and team dynamics.
  • Client Handoff – Account Managers and Producers work together as a closing team to bind policies accurately and quickly. Our process provides the highest-level client service and creates more face time than simple keyboard time for Account Managers.
  • Customer Success – SMI has helped families and businesses find the right insurance at the best cost and resolve claims for over 35 years. There’s no better time or place to start your career or take it to the next level.

If this sounds like what you’re looking for, let’s talk.

ONLINE APPLICATION

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