For your convenience, we have provided a list of website links and phone numbers for some of the insurance companies we represent. In many cases you can pay your bill or check billing status online. If the company associated with your direct bill policy is not listed, please refer to your policy.
Claims practices and procedures vary somewhat depending on the type of insurance and the insurance company. In most cases we can let you know well in advance what to expect, so please don't hesitate to contact us prior to contacting your carrier at (425) 775-1410.
| Name: | Travelers |
| Parent Company: | Travelers Group |
| Home Office: | Hartford, CT |
In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry.
Check your payment balance and pay your insurance premium from any touch-tone telephone and have it posted to your account the next business day. You can also access your last payment received, your unpaid balance, as well as information about cancellations, changes, refunds and returned checks via our Billing VRU by calling the phone number located in the upper right-hand corner of your Travelers bill.
Note: Pay by Phone not available for MA automobile policies. Other restrictions may apply.
For Boat and Yacht Claims call (800)772-4482
| Payments (Individuals): | Go to Website (Bill Pay) |
| Payments (Business): | Go to Website (Bill Pay) |
| Billing Phone Number (Individuals): | (877) 872-8737 |
| Billing Phone Number (Business): | (800) 252-2268 |
| Services: | Go to Website (Services) |
| Commercial Clients Services: | https://logon.travelers.com# |
Website Services:
Pay your bill, check your payment history, check claim status and view other account information online
| Claims: | Go to Website (Claims Page) |
| Claim Phone Number: | (800) 252-4633 |
| Auto, Home, Personal Property and Boat Claims: | (800) 252-4633 |
| Boat/Yacht: | (800) 772-4482 |
| Business Insurance Claims: | (800) 238-6225 |
| Construction Claims: | (877) 828-4132 |
| Flood: | (800) 505-0193 |
| National Accounts Claims: | (800) 832-7839 |
| Services: | Go to Website (Services) |
| Commercial Clients Services: | https://logon.travelers.com# |
Website Services:
Pay your bill, check your payment history, check claim status and view other account information online
| Affinity Group Program | Business Insurance |
| Flood Insurance | Business Owners Package Insurance |
| Homeowner Insurance | Commercial Excess Liability Insurance |
| Renters Insurance | Commercial General Liability Insurance |
| Personal Auto Insurance | Commercial Auto Insurance |
| Condominium Insurance | Commercial Umbrella Insurance |
| Valuable Items Insurance | Home Business Insurance |
| Personal Umbrella Insurance | Personal Insurance |